Goal Tracker Support

Creating Your Account

Sign up for Goal Tracker using your email address or social authentication (Google/Apple). Your account will sync across all your devices.

Setting Up Your First Goal

1. Tap the "+" button to create a new goal
2. Choose a goal type: Daily, Weekly, or Long-term
3. Set a clear, specific title and description
4. Add a due date and priority level
5. Create checklist items if needed
6. Enable reminders with motivational quotes

Understanding Goal Types

• Daily Goals: Automatically recreate the next day when completed
• Weekly Goals: Recreate after 7 days when completed
• Long-term Goals: One-time goals with flexible deadlines

Creating and Editing Goals

Goals are the heart of the app. Each goal can have multiple properties to help you stay organized and motivated.

Goal Properties:

• Title & Description: Clear, specific descriptions of what you want to achieve
• Due Date: When you want to complete the goal
• Priority: High (1), Medium (2), or Low (3)
• Tags: Organize goals by category (work, health, personal, etc.)
• Checklist: Break down complex goals into smaller tasks

Using Checklists

Checklists help break down larger goals into manageable steps. Your overall goal progress is calculated based on completed checklist items.

Checklist Best Practices:

1. Make each item specific and actionable
2. Keep items small enough to complete in one session
3. Order items logically (dependencies first)
4. Add items as you discover new steps

Completing Goals

When you complete a goal:

• Daily/Weekly goals automatically schedule the next occurrence
• Accountability partners receive notifications
• Your completion statistics update
• You may be prompted to rate the app (after meaningful engagement)

Archiving vs Deleting

• Archive: Keeps goals in your history but removes from active list
• Delete: Permanently removes the goal and all its data

What are Accountability Partners?

Accountability partners are people who receive email notifications when you complete goals. They provide motivation, support, and celebration of your achievements.

Adding a Partner

1. Go to the Accountability Partners screen
2. Tap "Add Partner"
3. Enter their name and email address
4. Send the invitation
5. They'll receive a verification email
6. Once verified, they'll get notifications when you complete goals

Email Verification Process

Partners must verify their email address before receiving notifications:

• Verification email sent immediately after invitation
• Link expires after a set time period
• Once verified, partner status changes to "Active"
• Verified partners receive goal completion emails

Partner Management

• Active Partners: Verified and receiving notifications
• Pending Partners: Invited but not yet verified
• Inactive Partners: Temporarily disabled notifications

Partner Actions:

• Toggle active/inactive status
• Delete partner (removes all notifications)
• View partner statistics

Unsubscribe Management

Partners can unsubscribe from notifications:

• Per-user unsubscribe (from specific user's notifications)
• Global unsubscribe (from all Goal Tracker emails)
• 180-day cooling period before re-adding
• Automatic compliance with email regulations

Setting Up Goal Reminders

Each goal can have custom reminder settings to keep you motivated and on track.

Reminder Options:

• Reminder Time: Set specific time of day for notifications
• Motivational Quotes: Include inspirational quotes with reminders
• Quote Advance Time: Send motivational quote X minutes before main reminder

Motivational Quote System

Over 300 carefully curated quotes to inspire and motivate you:

• Smart rotation system prevents repetition
• Quotes from famous leaders, philosophers, and motivational speakers
• Special collection of Sadhguru wisdom quotes
• Ability to favorite quotes for easy access

Quote Frequency Options:

• Hourly
• Every 2 hours
• Every 3 hours
• Daily
• Weekly
• None (disabled)

Notification Permissions

To receive reminders, you'll need to grant notification permissions:

1. Enable notifications when first prompted
2. Or go to device Settings > Goal Tracker > Notifications
3. Ensure "Allow Notifications" is enabled
4. Choose your preferred notification style

Managing Notification Overload

Platform-Specific Features

• iOS: Notification grouping, custom sounds, badge counts
• Android: Notification channels, priority levels
• Web: Browser notifications (limited features)
• Desktop: System notifications

Free vs Premium

Goal Tracker offers both free and premium tiers to meet different user needs.

Free Account Includes:

• Up to 4 active goals
• Basic goal management features
• Accountability partners (up to 10)
• Goal reminders and notifications
• Motivational quotes
• Basic statistics

Premium Account Includes:

• Unlimited active goals
• Advanced analytics and insights
• Priority customer support
• Early access to new features
• Enhanced customization options
• Ad-free experience

Subscription Plans

• Monthly: Premium features with monthly billing
• Annual: Premium features with significant yearly discount

Payment & Billing

Mobile Platforms (iOS/Android):

• Managed through App Store/Google Play
• Uses Qonversion for subscription management
• Cancel anytime through your device's subscription settings
• Restore purchases on new devices

Web/Desktop Platforms:

• Secure payment processing through Stripe
• Credit card and digital wallet support
• Manage subscription through your account

Managing Your Subscription

To Cancel:

• iOS: Settings > Apple ID > Subscriptions > Goal Tracker
• Android: Google Play Store > Subscriptions > Goal Tracker
• Web: Account settings > Subscription management

To Restore Purchases:

• Go to Settings > Subscription
• Tap "Restore Purchases"
• Sign in with the same account used for purchase

Common Issues & Solutions

Notifications Not Working

1. Check device notification permissions for Goal Tracker
2. Ensure "Allow Notifications" is enabled in app settings
3. Verify reminder times are set correctly
4. Check if Do Not Disturb mode is affecting notifications
5. Try sending a test notification from settings

Goals Not Syncing

1. Check internet connection
2. Sign out and sign back in to your account
3. Force close and restart the app
4. Update to the latest app version
5. Clear app cache (Android) or reinstall app

Can't Create More Goals

Free accounts are limited to 4 active goals. To create more goals:

• Complete or archive existing goals
• Upgrade to Premium for unlimited goals
• Delete goals you no longer need

Accountability Partner Not Receiving Emails

1. Check if partner verified their email address
2. Ask partner to check spam/junk folder
3. Verify partner's email address is correct
4. Check if partner has unsubscribed from notifications
5. Try removing and re-adding the partner

Login Problems

1. Double-check email and password
2. Use "Forgot Password" to reset if needed
3. Try signing in with social authentication (Google/Apple)
4. Clear browser cache (web version)
5. Check for app updates

App Crashes or Freezes

1. Force close and restart the app
2. Restart your device
3. Update to the latest app version
4. Free up device storage space
5. Reinstall the app as last resort

Performance Issues

App Running Slowly:

• Close other running apps
• Restart your device
• Check available storage space
• Update app and operating system
• Clear app cache if possible

Data & Privacy

Backing Up Your Data:

• Data is automatically synced to cloud when signed in
• Keep your account credentials safe
• Export data feature coming in future updates

Deleting Your Account:

• Go to Profile > Account Settings
• Select "Delete Account"
• Type "DELETE" to confirm
• All data is permanently removed

General Questions

Q: What is Goal Tracker?

A: Goal Tracker is a comprehensive goal management app that helps you create, track, and complete your goals with the support of accountability partners. It features motivational quotes, smart reminders, and progress tracking across all your devices.

Q: Is Goal Tracker free?

A: Yes! Goal Tracker has a free tier that includes up to 4 active goals, accountability partners, reminders, and motivational quotes. Premium accounts offer unlimited goals and additional features.

Q: What platforms does Goal Tracker support?

A: Goal Tracker works on iOS, Android, macOS, Windows, and Web browsers. Your goals sync across all devices automatically.

Q: Do I need an internet connection?

A: You can use most features offline, but you'll need internet for syncing data, sending partner notifications, and accessing your account across devices.

Goals & Features

Q: What's the difference between Daily, Weekly, and Long-term goals?

A: Daily goals automatically recreate the next day when completed. Weekly goals recreate after 7 days. Long-term goals are one-time goals with flexible deadlines.

Q: Can I modify goals after creating them?

A: Yes! You can edit all aspects of your goals including title, description, due date, priority, tags, and checklist items at any time.

Q: What happens when I complete a goal?

A: When you complete a goal, accountability partners are notified, your statistics update, and recurring goals (daily/weekly) automatically schedule their next occurrence.

Q: How does the progress calculation work?

A: Goal progress is calculated as a percentage based on completed checklist items. If a goal has no checklist, it's either 0% (incomplete) or 100% (complete).

Q: Can I set reminders for specific goals?

A: Yes! Each goal can have custom reminder times, and you can include motivational quotes that arrive before your main reminder.

Accountability Partners

Q: How do accountability partners work?

A: Accountability partners receive email notifications when you complete goals. They provide motivation and celebration of your achievements. Partners must verify their email before receiving notifications.

Q: How many accountability partners can I have?

A: You can have up to 10 accountability partners to prevent spam and maintain meaningful relationships.

Q: What if my partner doesn't want to receive emails anymore?

A: Partners can unsubscribe from notifications at any time using the unsubscribe link in emails. You can also remove partners from your account.

Q: Can accountability partners see my goals?

A: No, partners only receive notifications when you complete goals. They cannot access your account or view your goal details.

Notifications & Quotes

Q: How many motivational quotes are available?

A: Goal Tracker includes over 300 carefully curated motivational quotes from famous leaders, philosophers, and wisdom teachers including a special collection of Sadhguru quotes.

Q: Can I turn off motivational quotes?

A: Yes! You can disable quotes entirely, adjust frequency (hourly to weekly), or customize which goals include quotes in their reminders.

Q: Why am I not receiving notifications?

A: Check that notifications are enabled in your device settings for Goal Tracker, ensure reminders are set up correctly in the app, and verify your reminder times are appropriate for your timezone.

Technical Questions

Q: How do I backup my data?

A: Your data is automatically backed up to the cloud when you're signed in. Keep your account credentials safe, and your goals will sync across all devices.

Q: Can I use Goal Tracker without creating an account?

A: You need an account to use Goal Tracker, but you can sign up with just an email or use social authentication (Google/Apple) for quick access.

Q: What happens if I forget my password?

A: Use the "Forgot Password" link on the sign-in screen to reset your password via email. You can also sign in using social authentication if you've set it up.

Q: How do I transfer my data to a new device?

A: Simply sign in with the same account on your new device. All your goals, partners, and settings will sync automatically.

Premium & Billing

Q: What's included in Premium?

A: Premium includes unlimited active goals, advanced analytics, priority support, early access to new features, enhanced customization, and an ad-free experience.

Q: How do I upgrade to Premium?

A: Go to Settings > Subscription in the app, or you'll be prompted to upgrade when you reach the 4-goal limit on free accounts.

Q: Can I cancel my subscription anytime?

A: Yes! Cancel through your device's subscription settings (iOS/Android) or through your account settings (web). You'll keep Premium features until your billing period ends.

Q: Do you offer refunds?

A: Refund policies follow App Store and Google Play guidelines for mobile purchases. For web subscriptions, contact support for assistance.

Privacy & Security

Q: Is my data secure?

A: Yes! We use industry-standard encryption and security practices. Your data is stored securely in the cloud and protected with Firebase security rules.

Q: Do you share my information with third parties?

A: We only share information necessary for app functionality (like sending partner notifications). We never sell your personal data or goals to third parties.

Q: Can I delete my account and data?

A: Yes, you can permanently delete your account and all associated data from Profile > Account Settings. This action cannot be undone.

Troubleshooting

Q: The app is running slowly. What should I do?

A: Try closing other apps, restarting your device, updating the app, and ensuring you have sufficient storage space. Contact support if problems persist.

Q: I lost my goals after updating the app. What happened?

A: Your goals should be safely stored in the cloud. Try signing out and back in, or contact support immediately if your data appears missing.

Q: Can I use Goal Tracker offline?

A: Most features work offline, including viewing goals, checking off items, and receiving local notifications. You'll need internet to sync changes and send partner notifications.